Product
Press Release for:
Communication
Derailed
Keeping
Organizational Communication "On Track"
Most business people
have received communication training in the basics: learning to
listen, asking questions, and giving and receiving feedback. But in
today's complex, fast-paced environment, communication problems are no
longer merely personal, but often organizational - stemming from
flattened corporate structures, new technologies, and constant change.
These contemporary,
organizational issues are tackled in a new, hands-on game,
Communication Derailed, developed by Dr. Eileen M. Russo, former Director of
Research for HRDQ, and Chris Bayley Giblin. Published by HRDQ, the
game is featured in a recent issue of the HRDQ Catalog, an
international catalog of experiential learning materials.
The game consists of
three separate but related modules: Communication in Teams, Lateral
Communication, and Communication under Organizational Stress. The
modules are self-contained, yet progressive, becoming increasingly
demanding as the organizational circumstances become more complex.
In each module,
participants are employees of a fictional toy company, working in
groups to design and/or construct a toy of malleable toy pieces. The
facilitator, who plays the role of the toy company's CEO, presides
over the teams. Each module follows the same general framework, which
consists of 5 parts: 1) poor communication, 2) midpoint debrief, 3)
effective communication, 4) final debrief, and 5) action planning.
"In developing
this game, we wanted to show participants how their individual
communication behaviors can profoundly affect organizational
success," says Dr. Russo. "So, at the beginning of each
module, participants are led into poor communication with damaging
communication roles and/or less-than-ideal communication situations.
At the mid-point debrief, they learn the specific skills and behaviors
that can improve their communication - and the situation. When they
put these new behaviors into practice, they are able to complete their
task successfully."
At the close of each
module, participants discuss how they might apply each of the
principles, skills, and behaviors they've learned to their own work
environments. Because they actually experience the consequences of
poor communication, they are more likely to carry over new learning
into the workplace.
"Before you can
show people a better way, they have to realize that the old way is
flawed," says Dr. Russo. "That's why we chose this format.
Participants experience bad communication, learn how to communicate
better, and then practice good communication. It's an entire learning
experience." The
Communication Derailed Game is available exclusively from HRDQ. If you
wish to receive more information about this game or any of HRDQ’s
other products and services, please contact our marketing team, via
e-mail at news@hrdq.com or via
telephone at 800.633.4533.
About HRDQ
HRDQ puts theory to work through the development of high-quality,
well-researched learning instruments, hands-on games, multi-day
programs, and other training re-sources for individuals, teams, and
organizations. For more than 25 years, HRDQ has distributed these
products through its catalog, website, and a worldwide network of
distributors. HRDQ's services also include consulting,
custom-developed products, and organizational analysis.
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