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Benchmarks of Team Excellence
Get the tool that measures a higher
level of team functioning. Benchmarks of Team Excellence
reveals important information about the experience and attitudes of
those who know the team best — the team members. Benchmarks
will help you measure the extent to which teams possess the 6
indicators of excellence:
· Alignment
· Team Effectiveness
· Empowerment
· Passion
· Commitment
· Results
By examining scores for 6 indicators of excellence, team members can
identify areas of strength and weakness, discover overall patterns
of agreement, and surface differences in perceptions about how the
team is functioning.
Learning Outcomes
· Measure the extent to which teams possess the 6
indicators of excellence
· Compare a team’s performance with other excellent and
high-performing teams
· Determine action steps to help teams move farther and faster
along the journey
toward excellence
Theory
Benchmarks of Team Excellence was developed as part of an
extensive research project that investigated the relationship
between various leadership behaviors (visionary leadership behaviors
and good management practices) and the level of excellence in the
manager's team. A thorough review and synthesis of the literature
revealed 6 indicators of excellent work units: alignment, team
effectiveness, empowerment, passion, commitment, and results.
The 6 indicators of excellence:
| 1. |
Alignment
— a deep sense of vision or purpose that is shared among
team members. |
| 2. |
Team
effectiveness — strong internal processes that allow
coordinated efforts, such as shared values, trust, open
communication, flexibility, and decision making. |
| 3. |
Empowerment — feeling empowered to do what is necessary;
personal and collective power. |
| 4. |
Passion —
high and sustained levels of energy, enthusiasm,
excitement, and confidence. |
| 5. |
Commitment
— deep commitment to the purpose of the team and to each
other. |
| 6. |
Results —
accomplishing outstanding results based on high
standards. |
How it Works
By combining individual scores with the team’s scores, participants
get a portrait of their team’s overall level of performance in each
of the 6 excellence indicators. Interpretative information provides
insight into the ranges and scores. With analysis, discussion, and
action planning questions, participants then reflect on and discuss
the team’s functioning and how it can improve.
Uses for Benchmarks of Team Excellence
Benchmarks of Team Excellence makes an effective stand-alone
training session. It is also easily incorporated into a larger
training program. The assessment has been used by a wide variety of
organizations for team building and team leadership training, as
well as in programs to teach the concepts of excellent
organizational practices, characteristics of high-performance teams,
and group dynamics.
Note: Do Your Best makes an
effective follow-up exercise to the assessment.
What to Order/Product Contents
Order one Facilitator Guide per trainer and one Participant Guide
per participant.
Facilitator Guide includes:
· Administrative guidelines
· Theoretical background
· Descriptions of the 6 Indicators
· Interpretive information
· Technical development information including
reliability, validity, and more
· Sample training design
· Overhead transparency masters
Participant Guide includes:
· 36-item assessment
· Pressure-sensitive scoring form
· Description of the 6 indicators of excellence
· Charts for recording results
· Interpretive information
· Analysis questions
· Discussion questions
· Action planning
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