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Coaching
Skills Inventory
Third Edition
No manager looks forward to approaching
employees about job-performance problems — yet few tasks are more
vitally important. The Coaching Skills Inventory offers a
logical, 7-step formula for conducting coaching meetings that are
based on mutual trust and respect.
Learning Outcomes
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Identify strengths and weaknesses in
specific coaching meeting skills
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Impact employee job performance using
the model for effective coaching meetings
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Measure progress by comparing skills
after training to those before taking the assessment
Theory
Coaching Skills Inventory is based on the Coaching Meeting
Model. The steps and skills that make up the Model are all grounded
in behavioral science and have been found to distinguish managers
who are experts at conducting coaching meetings from their
non-expert counterparts. (Orth et al., 1987; Fournies, 1978; and
Stowell & Starcevich, 1987).
How It Works
The inventory presents 18 typical coaching situations. Individuals
choose the actions they would most likely take, generating an
overall Coaching-Effectiveness Profile. Subscores measure
effectiveness in each of the 7 steps of the Coaching Meeting Model
process. Next, participants learn a proven meeting model to improve
their performance. Finally, a post-training assessment (located in
the Facilitator Guide) serves as a basis for comparison.
Uses for the Coaching Skills Inventory
The Coaching Skills Inventory instrument is appropriate for
use with individual managers, a group of managers or supervisors in
a department or work unit, or all the managers in an entire
organization. It can also be used with prospective managers to help
them prepare for their future coaching responsibilities. Among its
many applications, the Coaching Skills Inventory can be used
to:
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Introduce a new performance management
system
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Help managers identify their coaching
strengths and weaknesses
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Reinforce coaching skills training
after a training event
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Compare pre- and post-training skills
during a training event
What to Order/Product Contents
Order one Facilitator Guide per trainer and one Participant Guide
per participant.
Facilitator Guide
includes:
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Administrative guidelines
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Theoretical background
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Step-by-step workshop design
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Optional activities
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Reliability and validity
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Normative data
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The 7-step Coaching Meeting Model
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Sample Coaching Meeting Skills Profile
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Management Training Program
Design
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Sample copy of Participant Guide
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Reproducible post-training assessment
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CD-ROM containing Microsoft®
PowerPoint® presentation and reproducible masters including a
Certificate of Achievement, Training Evaluation, as well as
overhead transparency masters
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3-ring binder format
Participant Guide
includes:
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18-item inventory
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Pressure-sensitive response form
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7-step Coaching Meeting Model
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Interpretive information
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Chart to plot profile
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Action planning
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