Dealing with Tough Negotiators - Self Assessment

Dealing with Tough Negotiators self-assessment, a 30-item instrument measures the extent to which an individual practices five skills found to be critical to achieving success with difficult negotiators. Using a specific negotiation as a frame of reference, participants are asked to read each statement carefully and decide to what extent they practice the behavior described. Below are 5 sample items taken from the participant booklet:

Response Key

VGE = To a Very Great Extent
GE = To a Great Extent
ME = To a Moderate Extent
SE = To a Small Extent
VSE = To a Very Small Extent


Sample Items

Sample item relating to "Maintaining Composure":
I did not show anger when the other party attacked my position.

Sample item relating to "Developing Data":
I researched the other party's situation and interests before I began negotiations.

Sample item relating to "Refocusing the Discussion":
When the other party took firm positions, I helped him/her to explore the interests behind those positions.

Sample item relating to "Being Creative":
I thought of ways to lessen the disadvantages to the other party of accepting my proposal.

Sample item relating to "Handling Information Strategically":
After I had presented new information, I gave the other party time to reconsider and digest my arguments.

  

Excerpted from Dealing with Tough Negotiators by Rollin Glaser, EdD and Eileen Russo, PhD
©1998 Organization Design and Development, Inc.

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