Trust. It's the essential foundation of every relationship. And, in an organization, trust is fundamental — particularly given trends such as job-sharing, telecommuting, and virtual teams. The concept seems so simple, but how do you train on trust?

Trust: The Ultimate Test Second Edition is a powerful tool for helping facilitators explore this sensitive issue — without arousing defensiveness. There simply is no other product like it available today. Through Trust’s 24-item assessment and its insight on the dimensions of trust-related behaviors, participants find a deeper understanding of trust, which they can apply to their individual, team, and organizational relationships.

Learning Outcomes

• Identify one’s individual tendency to trust
• Understand the factors that affect the decision to trust
• Discover 4 groups of behavior that indicate trust
• Learn how to improve one’s trust level

Theory

Based on the elements of trust described by Mayer and others and a review of the research on trust, the evidence of trust in people’s behavior can be distilled into 4 distinct areas. These 4 areas constitute the 4 dimensions measured by the Trust self-assessment:

• Evidence of Lack of Monitoring
• Evidence of Benevolence
• Evidence of Openness
• Evidence of Risk Taking

How It Works

Trust: The Ultimate Test Second Edition is available in both e-Assessment and paper-based formats. Both versions can be self-administered and self-scored. Presented with an assessment of 24 items, participants evaluate evidence of trust toward another person. Then, using charts in the Participant Guide, they learn what affects their decisions to trust others – and how to improve their levels of trust. Scoring of the e-Assessment version is automatic.
 
Both the paper-based and e-Assessment versions include tips on improving skill in each of the listening dimensions as well as action planning questions.  The e-Assessment version provides a personalized, full-color report (view sample).

Uses for Trust – The Ultimate Test

Trust – The Ultimate Test is appropriate to use with individuals as well as teams. The assessment is particularly helpful for these situations:

• One or more low-trust relationships are hurting an entire team's productivity.
• You want to provide intensive, one-on-one coaching for leaders.
• Two peers need to address the issue of trust in their relationship.
• You want to assess readiness for alternative work arrangements, such as telecommuting.

The instrument is effective when used as a stand-alone instrument as well as a component of a larger training program.

What to Order/Product Contents

Order one Facilitator Guide per facilitator and one Participant Guide per participant.

   Facilitator Guide includes:

     > Administrative guidelines
     > Preparation checklists - NEW!
     > Step-by-step workshop instructions - NEW!
     > Guidelines for use with teams
     > Theoretical background
     > Experiential learning methodology - NEW!
     > Description of the 4 groups of behavior that indicate trust
     > Description of the 6 factors affecting the decision to trust
     > Detailed instructions for moderating optional feedback discussions
     > Updated normative data - NEW!
     > CD-ROM including a PowerPoint® presentation
        and reproducible masters - NEW!
     > Sample copy of the Participant Guide - NEW!

   Participant Guide includes:

     > 24-item assessment
     > Pressure-sensitive response form
     > Scoring charts - NEW!
     > Description of the 4 groups of behavior that indicate trust
     > Interpretive information
     > Charts for identifying the 6 factors that affect one's decision to trust
     > Expanded action planning - NEW!
    

Qty