Team-Work & Team-Roles
What Makes Your Team Tick?
3rd Edition
Ideally, team-work proceeds
sequentially from initiation to ideation, elaboration, and
completion. But research shows that teams often diffuse their
efforts by spending time on work they prefer to do, oftentimes
skipping essential phases.
Pinpoint which phases of group work interest your teams most and
identify which behavioral role(s) team members habitually play or
ignore with Team-Work & Team-Roles. This 18-item assessment is a
powerful tool to help individuals and teams understand and improve
team performance.
Learning Outcomes
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Identify preferred individual and
team-roles and work phases
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Learn how to deliberately cultivate the
missing team-roles and work phases
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Discover how to resolve team-roles that
conflict
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Explore the strengths and weaknesses of
teams that are “stuck” in various team-work/team-role combinations
 Theory
The model for Team-Work & Team-Roles is based on research in the
areas of team-roles and team effectiveness. This model assigns 8
specialized roles to 4 phases of the Team-Work Cycle.
How It Works
Using an 18-item assessment, team members rank-order sets of 4
statements describing their manner of working in a team. A team
profile (created by compiling individual profiles) and group
discussion then help the teams to discover how they can modify their
behavior to ensure roles and phases are addressed.
Uses for Team-Work & Team-Roles
Team-Work & Team-Roles is effective when used as a stand-alone
instrument as well as a component of a larger training program. It
has been used in a variety of settings and in numerous companies,
including public seminar organizations, computer manufacturers,
banks, hospitals, public utilities, municipal and state governments,
and the federal government. Some uses for Team-Work & Team-Roles
include:
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Management Training – to train/develop
supervisors and managers and train colleagues in teamwork skills
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Team Training – To help teams
accomplish specific projects, programs, and tasks; to assist in
designing teams; to diagnose strengths and weaknesses of potential
teams; and to integrate team formation with the problem-solving
processes of time-bound teams
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Team Building – To help resolve
internal personal conflicts
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Self-Managed Teams – To help these
types of teams decide how to carry out their work
What to Order/Product Contents
Order one Facilitator Guide per facilitator and one Participant
Guide per participant.
Facilitator Guide includes
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Administrative guidelines
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Optional 2-hour workshop
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Experiential learning methodology
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Description of the Team-Work Cycle and
Team-Roles Model
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Interpretive information
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Technical information including
validity and normative data
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Sample training designs
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Training outline template
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4 supplemental activities
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CD-ROM containing PowerPoint®
presentations and reproducible masters including a certificate of
achievement, training evaluation, and handouts
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Sample copy of the redesigned
Participant Guide
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Convenient binder format
Participant Guide includes
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18-item assessment
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Pressure-sensitive response form
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Description of the Team-Work Cycle and
Team-Roles Model
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Diagrams for charting scores/creating
profiles
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Interpretive information
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Team-Work Style Descriptions
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Tips for building on team
strengths/overcoming weaknesses
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Exploration questions/action planning
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