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Objective:
To help teams develop the skills to improve
relationships and maximize performance
Audience: Team leaders and team members
Program: 2½ - 3 days
Certification: 2 days
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Program Agenda
and Learning Goals
From the start, group members are exposed to a set of
effective
teamwork principles. These principles are then explored in greater
detail throughout the TEAMPOWER program as group members learn the
skills necessary for improving the functioning of their group.
Group members are provided with opportunities to practice solving
problems, making decisions, resolving conflict, and giving and
receiving feedback as a
group. By the end of the program, group
members are able to identify issues that continue to block team
effectiveness and develop actions for overcoming them.
Pre-work: To be completed prior to the start of the program.
Requires 1½ – 2 hours.
Agenda Day 1: Knowing Your Team
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Introduction
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Effective Teamwork Principles
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The Cooperation vs. Competition Dilemma
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Elements of Teamwork
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Group Leadership
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Style Overview
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Understanding My Personal Style
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Capitalizing on Our Team’s Style
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Force Field Problem Solving
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The Force Field Model in Action
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Understanding Team Roles
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Strengthening Critical Task and Maintenance Roles
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Evening Assignment
Learning Goals Day 1:
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Understand the importance of using cooperative, instead of
competitive, behavior toward their team members
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Recognize the fundamental elements required for authentic
teamwork
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Experience the elements that affect how teams work together
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Understand one’s personal style preference and discuss strengths
and excesses
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Realize the value of diversity in team functioning
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Identify the team’s personality, including its team strengths
and blind spots
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Apply a simple yet creative problem-solving model
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Participate in a problem-solving discussion and experience its
effect on team member commitment
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Experience various task and interpersonal issues that occur
during teamwork
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Understand the impact of one’s behavior on productivity and team
satisfaction
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Identify ways in which a team can strengthen its use of critical
task and maintenance roles
Agenda Day 2: Building Team Effectiveness
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Understanding Group Development
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Where Are We?
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Determining Next Steps
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Conflict Strategies Defined
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Applying Conflict Resolution Procedures
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Consensus Decision Making
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Achieving Team Synergy
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When Is Teamwork Appropriate?
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How Well Do We Communicate?
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Giving and Receiving Feedback
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Taking Action
Learning Goals Day 2:
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Assess the group’s level of functioning
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Diagnose its developmental level
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Identify appropriate behaviors for group leadership at various
stages of development
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Use consensus as a decision-making method
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Create a synergistic set of decisions
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Identify situations when teamwork is appropriate and
inappropriate
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Provide other team members with information about how he or she
is perceived as a communicator by other team members
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Establish the giving and receiving of constructive feedback as a
group norm
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Promote greater openness and trust among all team members
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Surface and resolve interpersonal issues among team members that
have the potential to block the future success of the team
Agenda Day 3: Growing Your Team (Optional)
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Charting Your Team Profile
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Focusing on Team Issues (or Identifying Potential Blockages)
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Program Wrap-Up
Learning Goals Day 3:
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Identify the types of issues that are likely to affect the
productivity and satisfaction of work groups
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Determine the specific issue(s) blocking the team’s
effectiveness (Established Teams)
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Explore potential blockages to success (New Teams)
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Apply a process for continuing the group’s development in the
future
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